General conditions of sale for products sold on www.lightrise-childcare.org

Article 1 – Purpose

These conditions govern the sales by Lightrise Childcare.

Article 2 – Price

The prices of our products are indicated in euros. VAT and other taxes are not applicable. All orders regardless of their origin are payable in euros.

In the event of an order to a country other than mainland France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of Association Lightrise Childcare. They are your responsibility, both in terms of declarations and payments to the relevant authorities and organizations.

Lightrise Childcare reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability. The products remain the property of Lightrise Childcare until full payment of the price.

Please note that as soon as you take physical or virtual possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 – Orders

You can place an order on the website https://lightrise-childcare.org/. The contractual information is presented in English and will be confirmed at the latest when your order is validated.

Lightrise Childcare reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, a download limit being reached or any difficulty regarding the order received, etc.

Article 4 – Validation of your order

Any order appearing on the website https://lightrise-childcare.org/ assumes adherence to these General Conditions. Your order confirmation implies your full and complete acceptance of these general conditions of sale, without exception or reservation. 

All the data provided and the recorded confirmation will constitute proof of the transaction. You declare that you have perfect knowledge of it. The order confirmation will constitute signature and acceptance of the operations carried out. A summary of the information in your order and these General Conditions will be communicated to you in PDF format via the email address confirming your order.

Article 5 – Payment

The fact of validating your order implies for you the obligation to pay the price indicated. Payment for your purchases is made by credit card using the secure Paypal or Stripe system. The card is only debited when the order is shipped or the link for download is communicated to you. In the event of split deliveries, only the products shipped are debited.

Article 6 – Withdrawal

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty except for ebooks. Validation of the purchase of an ebook (virtual, downloadable) cannot be canceled because the download link is automatically sent to you by the purchase validation email which also contains your purchase invoice.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to frustrate the right of withdrawal. For any purchase of a virtual, downloadable product, there is no return possible.

In the event of exercising the right of withdrawal, the company Lightrise childcare will reimburse the sums paid, within 14 days following notification of your request and via the same means of payment as that used during the order. However, no refund will be made in the event of purchase of a virtual, downloadable product. However, if the virtual product has not reached you, please contact us by email: julie.svay@gmail.com, we will do what is necessary fairly quickly.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

The provision of services fully executed before the end of the withdrawal period and whose execution has started after the express prior agreement of the consumer and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period.
The supply of goods made to the consumer’s specifications or clearly personalized.
The supply of goods likely to deteriorate or expire quickly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations on the market beyond the control of the professional.
The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications.
Transactions concluded at a public auction.
The supply of digital content not provided on a material medium whose execution has begun after the express prior agreement of the consumer and express waiver of their right of withdrawal.

Article 7- Availability

Our products are offered as long as they are visible on the site https://lightrise-childcare.org/ and while stocks last. available. For non-stocked products, our offers are valid subject to availability from our suppliers. If a product is unavailable after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

In addition, the website https://lightrise-childcare.org/ is not intended to sell its products in large quantities. Consequently, the Lightrise Childcare reserves the right to refuse orders for identical items.

Article 8 – Delivery

The products are delivered to the delivery address indicated during the order process, within the time indicated on the order validation page. In the event of a shipping delay, an email will be sent to you to inform you of a possible impact on the delivery time indicated to you. In accordance with legal provisions, in the event of late delivery, you have the possibility of canceling the order under the conditions and procedures defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product we will reimburse it and the delivery costs under the conditions of article L 138-3 of the Consumer Code. In the event of deliveries by a carrier, Lightrise Chilcare cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals.

Article 9 – Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 et seq. of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded. All complaints, requests for exchange or refund must be made by Mail within 30 days of delivery.

The products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.). Shipping costs will be reimbursed to you on the basis of the price invoiced and return costs will be reimbursed upon presentation of supporting documents.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 – Liability

The products offered comply with current French legislation. Lightrise Childcare cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.

Furthermore, Lightrise Chilcare cannot be held responsible for damage resulting from improper use of the product purchased.

Finally, Lightrise Childcare cannot be held responsible for any inconveniences or damages inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

Article 11 – Law applicable in the event of disputes

The language of this contract is English. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

Article 12 – Intellectual property

All elements of the site https://lightrise-childcare.org/ are and remain the intellectual and exclusive property of Lightrise Childcare. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of Lighrise Childcare.

Article 13 – Personal data

Lightrise Childcare reserves the right to collect nominative information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information we send to you. They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

Article 14 – Archiving Evidence

Lightrise Childcare will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The computerized records of Lightrise Childcare will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.